111bat Privacy Policy

Our Privacy Commitments

Six principles that define how 111bat approaches your personal data — from collection to deletion.

Full Privacy Policy

1. Who We Are

111bat ("we", "us", "our", "the Company") operates the online betting and casino platform accessible at https://111bat.asia. We are an internationally licensed gaming operator committed to providing a secure, fair, and responsible gaming environment for eligible adult players in Bangladesh. For all privacy-related enquiries, please contact our support team using the email address displayed at the foot of this page.

2. What Personal Data We Collect

111bat collects personal data across several categories depending on how you interact with the platform. The categories and specific data points are set out below.

2.1 Registration Data

• Full name — used to verify your identity and personalise your account experience.
• Date of birth — used to confirm that you meet the minimum age requirement of 21 years.
• Email address — used for account communications, security alerts, and optional promotional messages.
• Mobile number — used for two-factor authentication, account recovery, and transaction confirmations via bKash, Nagad, Rocket, or Upay.
• Residential address — used for identity verification and fraud prevention.
• Username and encrypted password — used to authenticate your login sessions. Passwords are stored in hashed form and are never readable by 111bat staff.

2.2 Identity Verification (KYC) Data

To comply with anti-money-laundering obligations and to protect players and the platform from fraud, 111bat may request the following documents at registration or prior to processing a withdrawal:

• National ID card (NID) or passport — front and back copy.
• Proof of address — a utility bill, bank statement, or official letter dated within the last three months.
• Payment method verification — a screenshot or statement confirming ownership of the bKash, Nagad, Rocket, or Upay account used for deposits.

2.3 Financial Transaction Data

• Deposit amounts, dates, and payment method identifiers (e.g., the mobile number associated with your bKash account).
• Withdrawal requests, processing dates, and settlement amounts in Bangladeshi Taka (৳).
• Bonus and promotion redemption records.

2.4 Betting and Gaming Activity Data

• Bet history, game session logs, stake amounts, and settlement outcomes across all products (cricket betting, live casino, slots, virtual sports, Go Rush).
• Responsible gaming limit settings and self-exclusion events, retained to ensure player protection obligations are honoured.

2.5 Technical and Device Data

• IP address — used for geographic access checks, fraud detection, and session security.
• Device type, operating system, and browser version — used to optimise the platform experience for your device.
• Session timestamps, page navigation logs, and feature interaction data — used for platform performance analysis and responsible gaming monitoring.
• Cookie and local storage data — see Section 8 (Cookies) for full details.

3. How We Use Your Personal Data

111bat processes your personal data for the following purposes, each of which has a defined legal basis:

4. Sharing Your Personal Data

111bat does not sell your personal data. We may share your data with the following categories of trusted third parties, strictly limited to what is required for the stated purpose:

• Payment processors — bKash, Nagad, Rocket, Upay, and any bank or payment gateway involved in processing your deposits or withdrawals. These parties receive only the transaction data necessary to complete your payment.
• Identity verification providers — third-party KYC services that assist in verifying the authenticity of identity documents submitted by players.
• Game content providers — studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session data necessary to deliver their game content and resolve game-round disputes. They do not receive your full personal profile.
• Fraud and security services — specialist providers that help 111bat detect suspicious login activity, account takeover attempts, and payment fraud.
• Regulatory and law enforcement authorities — where 111bat is legally obligated to disclose data under applicable law, licensing conditions, or court order, we will comply with the minimum disclosure required.
• Professional advisors — legal, accounting, and auditing firms engaged by 111bat, subject to strict confidentiality obligations.

All third parties with whom 111bat shares personal data are required to maintain appropriate technical and organisational security measures and to use the data only for the specified purpose.

5. Data Retention

111bat retains your personal data for as long as your account remains active and for a defined period thereafter, as set out below:

• Account and identity data: retained for the duration of your account plus a minimum of five (5) years after account closure, in line with anti-money-laundering regulatory requirements.
• Transaction records: retained for a minimum of five (5) years from the date of each transaction.
• Betting and gaming activity logs: retained for a minimum of three (3) years from the date of each session.
• Customer support communications: retained for two (2) years from the date of the final message in each support thread.
• Marketing consent records: retained for as long as consent remains active, plus one (1) year after consent is withdrawn, as proof of opt-in history.

At the end of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

6. Your Rights

As a player registered on the 111bat platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the email address in the footer of this page.

• Right of access: You may request a copy of all personal data that 111bat holds about you.
• Right to rectification: You may request that any inaccurate or incomplete personal data be corrected without undue delay.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances, for example where you contest the accuracy of the data.
• Right to data portability: Where processing is carried out by automated means on the basis of your consent or a contract, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing carried out on the basis of our legitimate interests where you believe your rights and freedoms override those interests.

111bat will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

7. Data Security

111bat implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key measures in place include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data at rest, including identity documents and financial records.
• Role-based access controls ensuring that only authorised 111bat personnel can access player data, strictly limited to what is required for their role.
• Regular security audits and penetration testing conducted by independent third-party specialists.
• Multi-factor authentication requirements for all internal staff systems that interact with player data.
• Automated anomaly detection systems that flag unusual login patterns, IP changes, and suspicious account activity in real time.

8. Cookies and Tracking Technologies

111bat uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the site. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies and fraud prevention tokens. These cookies cannot be disabled without disrupting your ability to use the site.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited, how long sessions last, and where errors occur. This data helps us improve the platform. Analytics data is aggregated and does not identify you personally.
• Marketing cookies: Used to measure the effectiveness of any promotional campaigns 111bat runs. These cookies are only placed where you have given consent. No data is shared with external ad networks for retargeting purposes.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in or use platform features. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

9. Children and Minors

The 111bat platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If 111bat becomes aware that a minor has provided personal data or registered an account, that account will be closed immediately, all associated data will be deleted, and any funds deposited will be returned to the originating payment source where technically possible. If you believe a minor is using your account, please contact our support team immediately.

10. International Data Transfers

111bat operates as an internationally licensed platform. Some of the third parties with whom we share data — including game content providers such as Pragmatic Play, Evolution Gaming, and Spribe — may process data in jurisdictions outside Bangladesh. Where such transfers occur, 111bat takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses that require the receiving party to maintain a standard of data protection equivalent to that applied by 111bat.

11. Links to Other Resources

The 111bat platform may contain references to third-party payment services (such as bKash, Nagad, Rocket, and Upay) whose own privacy practices are governed by their respective policies. 111bat is not responsible for the privacy practices of third-party payment processors or game studios. We encourage you to review the privacy policies of any third-party services you interact with in connection with your 111bat account.

12. Changes to This Privacy Policy

111bat reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal and regulatory requirements. When material changes are made, we will display a prominent notice on the platform and, where practicable, notify registered players by email. The "Last Updated" date at the top of this Policy will always reflect when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 111bat protects your data.

13. Contact and Data Requests

For any privacy-related enquiries, requests to exercise your data rights, or concerns about how 111bat handles your personal data, please contact our support team. Our support email address is displayed in plain text at the bottom of every page on this site. We aim to acknowledge all privacy-related requests within two (2) business days and to resolve them fully within thirty (30) calendar days Bangladesh Standard Time (BST, UTC+6).